As I read "The Two Most Important Words" by Robert A. Eckert, ex-Chairman &CEO of Mattel Inc in the April 2013 issue of The Harvard Business Review, I could not but help break out in verse (well if you can call limericks as verse) adding a couple of my own words to the mix of wonder words that are essential for success:
Thank You!......Please and Sorry!
Thank you to the employees and all other stakeholders
should be an easy trait everyone engenders
but surprisingly its often forgotten
in the mad rush for getting things "done"
when in fact it can work wonders.
How about adding "please" and "sorry" to the mix
gifts from grandma's bag of tricks
modern day management can sound complicated
when in fact the reality has been distorted
After all the foundation is in basic human values and ethics.
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